Compare Vagaro vs Fresha vs Workee: Which One Actually Gets You More Clients?

Running a med spa or wellness clinic means you need new bookings – fast. You want clients to find you (especially on Google and Instagram) and book in just a click or two, not bounce out after a confusing signup. Workee, Vagaro, and Fresha are popular spa booking softwares, but how do they stack up in driving real growth? In this spa booking software comparison, we’ll see which platform best increases spa bookings with easy user flows and marketing tools. Let’s dive in.
Quick Feature Comparison: Vagaro & Fresha & Workee

As the table shows, each platform has its strengths — but also key limitations. Vagaro offers a robust all-in-one suite with scheduling, POS, and EMR, though its booking process and add-on costs may be a barrier for some. Fresha is great for getting started with no upfront cost, but it’s lighter on automation and marketing features, which may limit long-term growth. Workee is built for growth, with 2-click booking, AI funnels, and real marketing support to turn Instagram and website traffic into clients.
➡️ Read on for the full breakdown — and see which platform actually gets you more clients.
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Vagaro: All-in-One Suite (but Limited Funnels)

Vagaro is a solid, budget-friendly all-in-one for small spas. It bundles online booking, POS, EMR, intake forms, loyalty programs, and even a custom website builder in one platform. Small med spas on a tight budget often appreciate Vagaro’s comprehensive feature set. It also includes a built-in Vagaro Marketplace to attract local clients and “Reserve with Google” to show your services in search results. Basic marketing tools (email/SMS campaigns, automatic review requests, loyalty credits) come out of the box.
However, Vagaro’s pricing can be deceptive. While its base plan starts low, many important features are locked behind paid add-ons. For example, automated text reminders, forms, SOAP notes, and website customizations each come with extra monthly fees. When you add up these features, the cost can quickly climb beyond what most small spas expect — often making it just way more expensive than growth-focused alternatives like Workee.
Functionally, Vagaro’s booking funnel can also be a barrier. Its default process involves 6 or more steps – including mandatory account creation – before a client can confirm an appointment. This extra friction means many people “give up before finishing.” In practical terms, a new Instagram lead might exit before scheduling, negating your ad spend. Vagaro’s setup also doesn’t directly integrate with your Instagram or Google Ads campaigns, making it hard to track which marketing is truly working.
In short, Vagaro is great if you need POS, EMR, and basic booking all in one place. But it falls short on client acquisition funnels. It lacks 2-click booking, built-in marketing support, or advanced ad analytics. Support can also be spotty (“hit-or-miss” response times). As one Spa owner told us, “Vagaro is reliable as a scheduler, but we realized we were leaving money on the table without smarter booking flows.”
Good for: Cost-conscious spas wanting a full POS/EMR system. The Vagaro marketplace and basic campaigns can pull in new leads.
Weaknesses: Hidden costs via feature add-ons, clunky multi-step booking (registration required), no built-in Google/Instagram ad tracking, and limited funnel tools. Many medspa owners seeking software like Vagaro for growth find they later bolt on Workee to fix these gaps.
If you already use Vagaro, adding Workee can fill up your calendar by simplifying online booking and adding lead capture. But as a standalone for growth, Vagaro is more of a safe choice than a scalpel – it gets the job done, but it won’t aggressively drive new client growth.
Fresha: Free & Simple – but Hard to Scale

Fresha (formerly Shedul) is famous for being free. It offers 100% no monthly fee scheduling and POS for salons and spas. Fresha’s hook is a built-in consumer-facing marketplace and app: your spa is “get found via Fresha’s high-traffic app”, which can bring in budget-conscious clients. For very small studios or those just testing the waters, Fresha’s free plan lets you take appointments and payments with no upfront software cost. (“On Instagram, owners say they ‘love the no monthly fee’.)
That convenience comes at a price, however. Fresha makes money by charging a 20% commission on first-time bookings (plus payment processing fees). If your prices or budgets grow, that commission quickly adds up. Fresha’s reporting and customization are also basic — you can’t build sophisticated marketing funnels or website pop-ups on Fresha’s platform. Phone support is non-existent , and you’re largely on your own to set up booking buttons.
Good for: Bootstrapping salons that need free booking and some new client leads from the marketplace.
Limitations: High per-client fees (20% on new bookings), limited analytics, and “no phone support”. Unlike Workee, Fresha doesn’t turn your own website or Instagram profile into a conversion funnel – it’s mainly a marketplace drop-in.
If you outgrow Fresha’s simplicity — for example, after hitting marketing goals or needing better client tracking — most owners eventually move to a paid platform. In many cases, that next step is switching to a solution like Workee, which offers a cost-efficient way to grow your client base with built-in marketing tools, better analytics, and an easy, high-converting booking funnel. For now, Fresha is beginner-friendly — but don’t expect it to scale.
Workee: Built to Solve the Real Problem — Get More Sales

Let’s be honest: most spas and clinics don’t struggle because their software can’t manage appointments — they struggle because they don’t have enough appointments to manage. Whether you’re using a free tool or an all-in-one suite, the biggest pain point remains: how do you consistently get more clients? Ads are expensive, agencies don't bring clients, leads fall through the cracks, and even a great Instagram profile can’t book people on its own.
That’s exactly the problem Workee is built to solve.
Workee combines conversion-optimized booking software with AI-powered automations and a hands-on marketing support that helps you run smarter marketing — from personalized rebooking flows to ad and SEO support. It’s not just another calendar tool; it’s a growth engine designed to bring clients in, not just manage them once they show up.
💬 “After switching to Workee, we saw a 67% increase in monthly bookings and dropped no-shows by more than half — without hiring anyone new.” — Carla M., Owner, Glow Ritual Studio
Workee helps boost your clinic’s sales with a branded booking funnel. You can embed a two-click booking flow into your Instagram bio or website — no sign-ups, no logins, just instant booking. Or, if you don’t have a site yet, Workee’s built-in website builder makes it easy to launch one in minutes. A visitor taps “Book Now,” selects a service, and confirms within seconds. That frictionless experience turns casual browsers into paying clients.

But Workee doesn’t stop there. Behind the scenes, it automates follow-ups, rebooking flows, and upsells. AI tailors the client journey based on whether someone is new or returning, and nudges them toward memberships, packages, or upgrades — all without you lifting a finger.
On the marketing side, Workee integrates with your Google, Meta, and TikTok ad accounts, showing exactly which campaigns lead to bookings — and where leads are dropping off. Its built-in AI “Co-Pilot” monitors your funnel in real-time, flags underperforming ads or services, and suggests quick fixes that can double your conversion rate.
And if you need hands-on help? Workee offers full-cycle marketing services — everything from SEO and Google Business setup to Instagram ads, content, and website design. It’s like hiring a full marketing team plus AI agents — but faster, cheaper, and easier to manage. Many clinics love knowing there’s always a real person available to guide them and answer questions.
Good for: Growth-focused med spas and wellness clinics that want more bookings from Instagram, Google, and website traffic — without relying on clunky forms, agencies, or trial-and-error ads. Ideal for solo injectors up to ~20-person teams looking for a smarter, scalable way to grow.
Limitations: Workee isn’t a full EMR or deep CRM system — it focuses on client acquisition and front-end booking. For clinics needing advanced medical records or internal workflows, it’s best used alongside tools like Vagaro or your existing POS.
💬 “Just two weeks after integrating Workee, we had to hire more staff to handle all the new bookings. It's been such an exciting journey!" — Owner of Fat Loss Studio in LA
Overall, Workee acts as both a spa booking tool and a full-blown growth platform. You don’t just get scheduling software — you get a system that turns traffic into revenue. And despite all the features, the pricing pays off fast: many clinics say the annual plan pays for itself in the first month thanks to the bookings it brings in.
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Who It’s For – Which Spa Software Suits You?
Vagaro: For small med spas that need an all-in-one system with POS, EMR, and scheduling in one place — and don’t mind doing their own marketing. It’s a solid choice if you’re budget-conscious and primarily focused on managing existing operations, not aggressively scaling. Just keep in mind: add-on fees can add up, and its booking flow isn’t built for marketing performance.
Fresha: For beginners or highly cost-sensitive salons looking to get started without upfront software fees. Fresha’s free plan and marketplace visibility are appealing early on — but limited analytics, commissions on new clients, and minimal marketing tools make it a short-term option. Most clinics eventually move to platforms like Workee when they’re ready to grow.
Workee: For growth-driven med spas, solo injectors, and wellness clinics (typically 1–20 staff) who want more bookings from Instagram, Google, and their website — without wasting money on agencies or complex tools. If your priority is getting clients in the door (not just managing them), Workee gives you a conversion-focused system with 2-click booking, AI-powered automations, and full marketing support. Perfect for owners who want results, not just software.
🎯 Take Action Now
If your current software isn’t helping you bring in new clients, it’s time for something better. Workee was built to grow your bookings — not just manage them.
✅ See how a 2-click booking flow, smart rebooking tools, and hands-on marketing support can fill your calendar
✅ Get a free growth audit with actionable tips tailored to your spa
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Book your free growth session today — and turn browsers into paying clients, starting this week.
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