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Workee Terms of Use: Privacy Notice

Last updated: April 7th, 2025

Intro

Workee Inc. (“Workee” or “we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our platform (“Platform”). Privacy Notice regulates relationships between Workee and freelancers, professionals – users of the Platform (“Users” or “you”). Read more in the section “About you”.

The Privacy Notice describes how your personal data is collected, stored, used and what happens when you use the Platform.

Content

About us

We are the controller of the personal data of Users. This means that we determine the purposes, scope, and means of personal data processing.

Name
Workee Inc.
Registration numbe
36-4999250.
Address
535 Mission Street, 14th floor, San Francisco, California, 94105 USA.
Email
hey@workee.net – for general inquiries.
privacy@workee.net – for privacy inquiries.

About you

When you use the Platform, we qualify you as the User. You become a User from the moment of the account registration on the Platform as prescribed in our Terms of Use

Please note! We do not knowingly process the personal data of Users under the age of 18. If you are such a User or the legal representative of such a User, please contact us.

We may also process the personal data of the clients of Users (“User’s Clients”). The amount and type of personal data are determined by the Users. To get more information on the data processing of the Users, please contact them.

In relation to the personal data of Users’ customers, we are processors. This means that we process User’s Clients data only on behalf of the Users. In such a situation, Users are controllers of such personal data and determine purposes, scope, and means of processing.

Personal data

Sources of data

We receive your data when you visit the Platform and interact with it, depending on your actions on it.

You can change your personal data by exercising your right to rectification or by the profile settings on the Platform. Please note that the same lawful basis and storage terms apply to the changed data.

We may also (although we do not necessarily do so) receive data from third parties. It depends on your settings and the features you use.

Lawful bases for processing

To process your personal data, we rely on the following lawful bases:

  • performance of the contract — for the processing related to the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Use) with you;
  • legitimate interest — for the processing aimed at the development of our services, taking into consideration your interests, rights, and expectations;
  • legal obligation — for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
  • consent — for the processing of your business-related data through AI Features and for using anonymized, aggregated data to improve our AI models and services.

Users’ data

When you use the Platform as a Visitor, we collect some data automatically. We need technical data to operate, support, and improve the Platform’s functionality. Also, we can collect some data from cookies only if we obtain your consent.

Type of data
Description
Reasons for processing
Lawful basis
Necessary technical data.
Information about your User ID, timezone, IP address, session ID, and device type.
The smooth operation of the Platform.
Performance of the contract.
Necessary cookies.
Information that is necessary for the operation of the Platform.
Improving your experience of using the Platform.
Performance of the contract.
Marketing cookies.
Marketing information used to match relevant advertising to you.
Marketing.
Consent.
Preference cookies.
Information that is necessary for operating some services on the Platform.
The operation of some services on the Platform.
Consent.
Statistics cookies.
Information that helps us to understand how you interact with the Platform by collecting and reporting information.
Improvement of the Platform and analysis of the statistics for other purposes.
Consent.
Data storage
Necessary technical data.
Stored during the use of the Platform and for 2 years from the last visit.
Cookies.
Stored during the expiry period provided in our Cookie Policy.
Account registration

We collect your personal data when you register an account on the Platform:

Data
Reasons for processing
Lawful basis
Information from Google account.
To verify identity and register an account on the Platform.
Performance of the contract.
Email.
To send a link to verify your email and use it further to contact you.
Performance of the contract.
First name.
Last name.
To verify identity and register an account on the Platform.
Performance of the contract.
Password.
To protect your account.
Performance of the contract.
Information about proficiency.
To generate your website according to your profile.
Performance of the contract.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Profile configuration

We collect your personal data when you configure profile settings on the Platform:

Data
Reasons for processing
Lawful basis
Added profile photo.
Profession.
Phone number.
To add new information in profile settings.
Performance of the contract.
Information from your Google account.

To synchronize your Google calendar and contacts account with Platform.

To allow you to make video meetings with Google Meet.

Performance of the contract.
Information from your Zoom account.
To synchronize Zoom with Platform to allow you to make video meetings.
Performance of the contract.
Information from your PayPal account (Account ID etc.).
To synchronize your PayPal account with Platform to allow you to make payments.
Performance of the contract.
Information from your Stripe account (Account ID etc.).
To synchronize your Stripe account with Platform to allow you to make payments.
Performance of the contract.
Data storage
Stored from the moment of adding new information, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings.
Subscription purchase

We collect your personal data when you buy a “Workee PRO” subscription on the Platform:

Data
Reasons for processing
Lawful basis
Type of subscription.
The date of subscription purchase.
Success of the payment.
To provide access to the subscription and set an end date.
Performance of the contract.
Coupons.
Discount amount.
To provide the discount to the relevant person.
Performance of the contract.
Purchase history.
To allow you to track purchases.
Performance of the contract.
Payment ID.
User identifier.
Purchase amount.
Purchase date.
Maintenance of financial reporting and accounting.
Legal obligation.
Data storage
Data that is processed on a performance contract lawful basis.
Stored from the moment of the subscription purchase, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Data that is processed on a legal obligation lawful basis.
Stored for the period defined by the laws – a minimum of 3 years and a maximum of 6 years from the moment of completion of the payment.
Support requests

We collect your personal data when you send feedback or support requests on the Platform through the “Help Center” menu:

Data
Reasons for processing
Lawful basis
Content of your message.
Uploaded photo or video.
To fulfill your requests.
Performance of the contract.
Data storage
Stored for 3 years after your last interaction with us.
Website webpage

We collect your personal data when you use a “Website” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Added photo or video files.
Information about your profession and services.
Information about your skills and experience.
Your website styles, logos, and other configurations.
To display and allow you to configure your website on the Platform.
Performance of the contract.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Meetings webpage

We collect your personal data when you use a “Meetings” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Information about scheduled meetings (clients, type, date, time, payment details, video calls service, etc.).
To display and allow you to change meetings on the Platform.
Performance of the contract.
Calendars information.
To synchronize information from your calendars with the Platform.
Performance of the contract.
History of meetings and chats.
To display meeting and chat history on the Platform.
Performance of the contract.
Statistical data from the “Meetings” webpage (about the quantity of created/rescheduled/canceled/finished meetings, price, place, and duration of meetings).
To improve users' experience, troubleshoot, secure our service, and monitor the performance of the Platform.
Legitimate interest.
Please note! Workee does not collect any audio or video information, attached or shared files, or any other communications from your meetings and their content.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Bookings webpage

We collect your personal data when you use a “Bookings” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Your timezone.
Time availability.
Override date.
Availability rules.
To display and allow you to change your availability on the Platform.
Performance of the contract.
One-time slots.
Information about time slots.
Information about recurring sessions.
To display and allow you to change your time slots on the Platform.
Performance of the contract.
Chosen video calls service.
Information from Google Meets (ID, email, name, calendar).
Information from Zoom (ID, email, name, calendar).
To allow you to use connected video calls services on the Platform.
Performance of the contract.
Statistical data from the “Booking” webpage (about availability, override date, bookings rules, time slots, video calls service).
To improve users' experience, troubleshooting, secure our service, and monitor the performance of the Platform.
Legitimate interest.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Shop orders webpage

We collect your personal data when you use a “Shop Orders” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Information about your projects (title, description, image, price, status, etc.).
To display and allow you to change your projects on the Platform.
Performance of the contract.
Information about your orders (order details, attachments, time tracking, date, and time, etc.).
To display and allow you to process your orders on the Platform.
Performance of the contract.
Order archives.
To display order archives on the Platform.
Performance of the contract.
Statistical data from the “Shop Orders” webpage (about the quantity of added shop item, their name, status, price, tracked time, and attached files).
To improve users' experience, troubleshoot, secure our service, and monitor the performance of the Platform.
Legitimate interest.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Clients webpage

We collect your personal data when you use a “Clients” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Information about your clients (full name, photo, email, phone number, address, social media, category, company, etc.).
To display and allow you to configure your clients on the Platform.
Performance of the contract.
Interaction with your clients.
To allow you to interact with your clients on the Platform.
Performance of the contract.
Statistical data from the “Clients” webpage (about the number of clients, information about them, date of creation of the contact, and activity with them).
To improve users' experience, troubleshoot, secure our service, and monitor the performance of the Platform.
Legitimate interest.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Finances webpage

We collect your personal data when you use a “Finances” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Information about your invoices (number, recipient, date, message, description of products or service and their price, PDF file and URL link to the invoice).
To allow you to create and manage invoices on the Platform.
Performance of the contract.
Chosen tax rate.
To allow you to calculate taxes on the Platform.
Performance of the contract.
Statistical data from the “Finances” webpage (about the number of invoices, their date, time and sum, recipients, tax rate, and list of products or services).
To improve users' experience, troubleshoot, secure our service, and monitor the performance of the Platform.
Legitimate interest.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.
Payments webpage

We collect your personal data when you use a “Payments” webpage on the Platform:

Data
Reasons for processing
Lawful basis
Chosen currency.
To display your prices in the relevant currency.
Performance of the contract.
Information from your PayPal account (Account ID etc.).
To synchronize your PayPal account with Platform to allow you to make payments.
Performance of the contract.
Information from your Stripe account (Account ID etc.).
To synchronize your Stripe account with Platform to allow you to make payments.
Performance of the contract.
Data storage
Stored from the moment of the account registration, during the use of the Platform, and until the satisfaction of the account deletion request, or you delete the account manually through Platform settings under Terms of Use.

Data received from third parties

We may receive some personal data from third parties.

The amount of data collected, the purposes, and the lawful basis for processing are determined by the respective privacy documents of these third parties:

Third parties
Description
Privacy documents
Google Analytics
We use Google Analytics for statistics and analytics
Facebook Ads
We use Facebook Ads for statistics and analytics
Amplitude
We use Amplitude for analytics
Stripe
We use Stripe to complete online payments
PayPal
We use PayPal to complete online payments
Jitsi
We use Jitsi for a better experience of video calls
Ip-Api
We use Ip-Api to define time zones
Product Fruits
We use Product Fruits for feedback collection
Hotjar
We use Hotjar to analyze behavior on the Platform

Data sharing with third parties

We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third parties.

Third parties
Description
Analytics tools.
We use analytics tools to understand and promote our business.
Messengers.
We use messengers to communicate with you in ways that are convenient for you.
Contractors, services providers on Platform.
We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the Platform, fulfill your support requests, complete payment transactions, etc.
Providers of the services that our team uses.
We use CRM systems, messengers, and other services in our organization to provide you with our services.
State authorities, courts, law enforcement agencies, etc.
We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:
  • to comply with a government request, court order, or applicable law
  • to prevent unlawful use of the Platform
  • to protect against claims of third parties
  • to help prevent or investigate fraud.
To get a detailed list of the third-party recipients of your personal data, contact us.

To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.

Data processed by AI Features

Workee Co-Pilot and AI Data Processing

We use artificial intelligence technologies, including the Workee Co-Pilot feature, to help you optimize and improve your business operations.

When you use the Platform, we may collect and process certain business-related data through AI Features, including:

  • Information about your sales and transactions;
  • Information about your customers, products, and services;
  • Your business performance indicators;
  • Marketing information, including data from your website created through the Platform;
  • Other data you submit and process through your Account.

This information is analyzed to generate personalized insights, reports, and recommendations that may assist you in improving your business performance. These AI-generated outputs are advisory only and do not constitute automated decision-making that produces legal effects concerning you or similarly significantly affects you.

We may also use anonymized and aggregated data processed through the AI Features to improve, train, and enhance the AI technologies used by Workee. This data will not contain any information that directly identifies you or your clients.

You can object to such AI data processing by contacting us at privacy@workee.net.

Automated Decision-Making and Profiling

We do not use your personal data to make fully automated decisions that produce legal effects concerning you or similarly significantly affect you.

The insights and recommendations generated by the Workee Co-Pilot feature are informational and intended to assist you in your business activities. You retain full control over any decisions made based on AI-generated outputs.

Data protection

The personal data we collect is stored on Amazon Web Services (USA).

We protect information on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

We apply a variety of security measures appropriate to the risks:

Organizational measures
Internal policies and instructions
Non-disclosure agreements (NDA)
Transfer protection
Technical measures
Two-factor authentication
Backups
Firewalls
Encryption technologies

The information processed by our AI Features is protected by the same organizational and technical measures described in this section. We use encryption technologies and access controls to safeguard your data. Additionally, any data used for AI model improvement is anonymized and aggregated, ensuring it cannot be used to identify you or your clients.

Data subjects rights

United States residents

You, as data subjects, have some special privacy rights. To use them, pleasecontact us.

Please note!Depending on the state and legislative requirements, we have from 30 to 60 days to exercise your request, with the right to postpone it for 30 days more.

If your complaint is not satisfied, you can file a complaint with the Federal Trade Commission.

Your rights vary depending on the laws that apply to you but may include:

Right
Description
Area
Right to access.
You can request an explanation of the processing of your personal data.
  • California;
  • Colorado;
  • Connecticut;
  • Indiana;
  • Iowa;
  • Montana;
  • Tennessee;
  • Texas;
  • Utah;
  • Virginia.
Right to correct.
You can change the data if it is inaccurate or incomplete.
  • California;
  • Colorado;
  • Connecticut;
  • Indiana;
  • Montana;
  • Tennessee;
  • Texas;
  • Virginia.
Right to delete.
You can send us a request to delete your personal data from our systems.
  • California;
  • Colorado;
  • Connecticut;
  • Indiana;
  • Iowa;
  • Montana;
  • Tennessee;
  • Texas;
  • Utah;
  • Virginia.
Right to portability.
You can request all the data you provided to us and request to transfer data to another controller.
  • California;
  • Colorado;
  • Connecticut;
  • Indiana;
  • Iowa;
  • Montana;
  • Tennessee;
  • Texas;
  • Utah;
  • Virginia.
Right to opt out of sales.
The right to opt out of the sale of personal data to third parties.
  • California;
  • Colorado;
  • Connecticut;
  • Indiana;
  • Iowa;
  • Montana;
  • Tennessee;
  • Texas;
  • Utah;
  • Virginia.
Right to opt out of certain purposes.
The right to opt-out of processing for profiling/targeted advertising purposes.
  • Colorado;
  • Connecticut;
  • Indiana;
  • Montana;
  • Tennessee;
  • Texas;
  • Utah;
  • Virginia.
Right to opt out of the processing of sensitive data.
The right to opt-out of processing of sensitive data.
  • California
Right to opt in for sensitive data processing.
The right to opt in before processing sensitive data.
  • Colorado;
  • Connecticut;
  • Indiana;
  • Montana;
  • Tennessee;
  • Texas;
  • Virginia.
Right against automated decision-making.

A prohibition against a business making decisions about a consumer based solely on an automated process without human input.

This includes the right to request information about whether your personal data has been used in connection with automated analysis or profiling, and to object to such processing.

  • California;
  • Colorado;
  • Connecticut;
  • Indiana;
  • Iowa;
  • Montana;
  • Tennessee;
  • Texas;
  • Virginia.
Private right of action.
The right to seek civil damages from a controller for violations of a statute.
  • California.
Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us.

Do not sell my personal information

California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by the CCPA.

Workee does not sell your personal information to anyone nor use your data as a business model.

However, we support CCPA by allowing California residents to opt out of any future sale of their personal information. If you would like to record your preference that we will not sell your data in the future, please contact us via privacy@workee.net.

Do-not-track requests

California residents visiting the Platform may request that we do not automatically gather and track information about their online browsing movements across the Internet.

Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party websites or online services.

We currently do not have the ability to honor these requests. We may modify this Privacy Notice as our abilities change.

Canada residents

You, as a data subject (individuals), under The Personal Information Protection and Electronic Documents Act, Personal Information Protection Act of British Columbia, Personal Information Protection Act of Alberta, and Act respecting the protection of personal information in the private sector of Quebec have the right to interact with its data directly or through a request to us regarding privacy issues.

This section describes the privacy rights of Canadian residents and how they can exercise them:

The right
Description
Right to access.
You can request an explanation of the processing of your personal data.
Right to rectification.
You can change the data if it is inaccurate or incomplete via request or profile settings on the Platform.
Right to delete.
You can send us a request to delete your personal data from our systems or delete your account via Platform settings. We will remove all data unless some of them we have to store in compliance with the law requirements.
Right to data portability.
You can request all the data you provided to us and request to transfer data to another controller.
Right to object opt-out.
You may object to the processing of your personal data.
Right to withdraw consent.
You can withdraw your consent at any time.
Right not to be subject to automated decision-making.

You can object to being subject to automated-based processing to know if there are consequences concerning them due to such processing.

This includes the right to request information about whether your personal data has been used in connection with automated analysis or profiling and to object to such processing.

Right to lodge a complaint.
If your request is not satisfied, you can file a complaint to the regulatory body.

To exercise your rights, contact us. We have 30 days to exercise your request from the moment it is received on our contact email.

If your complaint is not satisfied, you can file a complaint to the Office of the Privacy Commissioner of Canada.

Cookies

We use cookies that are needed for the Platform’s operation. By using cookies, we receive automatically collected data. You can read more in the Cookie Policy.

If you want to turn off cookies, you can find instructions for managing your browser settings at these links:

Privacy Notice updates

This Privacy Notice is developed according to US privacy laws and regulations, Canadian federal and provincial laws, other applicable privacy laws, and best privacy practices.

Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the Platform.

If there are material changes to the Privacy Notice or the Platform that affect your data privacy rights, we will notify you by displaying information on the Platform and, if necessary, ask for your consent.

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